Webshop
WhatsApp button for your webshop
TL;DRMost webshop visitors hesitate and leave — a nagging question about size, stock or delivery held them back. The webshop template puts a WhatsApp button on your site that answers pre-sales questions live, hands off to your support team or to WhatsApp. Ready in 2 minutes, free up to 20 leads a month.
Free up to 20 leads/mo · no credit card · live in 2 minutesShopSnel · Online store
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Name*
Your name
Email*
you@example.com
Your question*
Is size M still in stock?
Send question
⚡ by ShopSnel
The problem
97% of your visitors don't buy
Visitors drop off at an unanswered question: does this size fit, is it in stock, when will it arrive? Without a fast way to ask, they click away instead of buying.
97%
About 97% of website visitors leave without converting (median conversion ≈ 3%) — answering a pre-sales question live turns hesitation into orders.
Source: Leadster Panorama, 2025
What the template does
From click to lead, in three steps
1
Choose your channel
Ask a question, continue on WhatsApp or call — the customer picks how they want to reach you.
2
Fill in the question form
For 'ask a question' the customer leaves a name, email and their question about size, stock or delivery.
3
Live, or captured out of hours
In hours you hand off to your live chat (Intercom, Crisp, Tawk.to, Gleap or Tidio); out of hours WhatsApp and the form capture the question.
FAQ
Webshop — frequently asked
Because about 97% of your visitors leave without buying — often over one unanswered question about size, stock or delivery. The WhatsApp button answers that question live and turns hesitation into customers.
No, it works with it. The flow can hand the customer mid-conversation to Intercom, Crisp, Tawk.to, Gleap or Tidio. Out of hours, WhatsApp and a form still capture the question.
No. The widget is ~19 KB (brotli), loads async in a Shadow DOM and has zero impact on your Core Web Vitals — which matters for conversion and ranking.
Yes. You paste one line before </body>; it works on Shopify, WooCommerce, Lightspeed or your own webshop, without a plugin.
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Put the webshop template live today
Pick the template, make it yours and paste one snippet. Free up to 20 leads/mo, no credit card.