Terms of service

The service

LeadButton (an MDware product) is a SaaS that lets you place a contact widget and guided lead flows on your website, publish them, and manage the leads you receive. By creating an account you agree to these terms.

Your account

You are responsible for the accuracy of your details and for everything that happens under your account and those of your (sub-)users. Keep your credentials safe. You must be 18 or older and authorised to act on behalf of your organisation.

Plans, pricing and payment

We offer Free, Starter (€15/mo), Pro (€35/mo) and Agency (€95/mo). Prices exclude VAT. Payment runs via Stripe, monthly or annually (annual = 2 months free). New accounts get a 14-day Pro trial that then gracefully lands on Free — no credit card required to start.

The Free plan delivers up to 20 leads per month. Over the limit, new leads are still stored but no longer delivered until you upgrade — so they are not lost.

Cancellation and downgrades

You cancel and downgrade yourself via the Stripe customer portal — no phone call, no dark patterns. Your plan runs until the end of the paid period and then drops back to Free. All your leads and settings remain available within the Free limits.

Acceptable use

Do not use LeadButton for spam, deception, unlawful content, or to abuse the service (e.g. reusing the widget loader outside your own sites). We apply spam protection (honeypot + rate limiting) and may suspend accounts that harm the service or other users.

Availability

We do our best to keep the service and the edge-cached widget config highly available, but we do not offer a guaranteed uptime on the free plans. We announce planned maintenance where possible.

Liability

LeadButton is provided 'as is'. To the extent permitted by law, our liability is limited to the amount you paid in the 12 months before the event. We are not liable for indirect damages or leads missed due to limits or outages.

Governing law

These terms are governed by the law of the Netherlands. Disputes are submitted to the competent court in the Netherlands. We may update these terms; we announce material changes in advance.