Live-chat handoff

Works with your live chat, doesn't replace it

TL;DRThe live-chat step hands a qualified visitor mid-flow into your existing chat tool — Intercom, Crisp, Tawk.to, Gleap or Tidio. LeadButton opens your chat, it doesn't replace it: in hours the visitor goes to your team, out of hours WhatsApp and forms capture the lead anyway.
Free up to 20 leads/mo · no credit card · live in 2 minutesIncluded from Starter €15 — and in your 14-day Pro trial from day one.
Live-chat handoff in the LeadButton editor
What you get

Everything in one step of the flow

Handoff to 5 chat tools

The live-chat step opens Intercom, Crisp, Tawk.to, Gleap or Tidio — your existing tool, not ours.

Qualify before the handoff

Branching questions qualify the visitor; only a warm, relevant lead reaches your support team.

In-hours vs out-of-hours

Combine with business hours: in hours to your chat team, out of hours WhatsApp and forms capture the lead.

No migration needed

You don't have to replace your support stack — put LeadButton in front and keep the tool you already pay for.

2.8×
Visitors who use web chat are 2.8× more likely to convert — qualify them first, then hand them off.
Live in 2 minutes

How you set it up

1

Pick your chat tool

In the flow, select the live-chat step and choose Intercom, Crisp, Tawk.to, Gleap or Tidio.

2

Put a qualifying question first

Let the flow qualify first, so only a warm visitor reaches your support team.

3

Combine with business hours

Out of hours you suppress the chat and WhatsApp and forms capture the lead — you miss nothing.

FAQ

Live-chat handoff — frequently asked

No — it works with it. The live-chat step opens your existing tool (Intercom, Crisp, Tawk.to, Gleap or Tidio) mid-flow. Keep your support stack; put LeadButton in front to capture the leads its launcher misses.

Put live-chat handoff live today

Build your flow from a template and paste one snippet. Free up to 20 leads/mo, no credit card.