Crisp alternative? More of a complement
This is 'and', not 'or'. Crisp is a strong support platform: shared inbox, campaigns, co-browsing and AI. LeadButton doesn't replace it — it puts your widget in front of Crisp to qualify the leads its launcher misses, and hands qualified visitors into Crisp. In hours, to your team; out of hours, WhatsApp and forms capture the lead anyway.
Choose (and keep) Crisp for support: a shared team inbox, campaigns and co-browsing at a flat per-workspace price.
Put LeadButton in front for lead qualification with guided flows, lead storage (inbox/CSV/webhooks) and capturing leads out of hours — with handoff to Crisp.
| At a glance | Crisp | ⚡ LeadButton |
|---|---|---|
| Price from | Free (2 seats), Mini $45, Essentials $95 | Free (20 leads/mo), then €15/mo |
| What it is | Support platform: inbox, campaigns, AI | A leadbot in front of your support |
| Together, not instead | is your support inbox | hands qualified visitors into Crisp |
| Pricing model | Flat per workspace | Per lead (stored at the limit) |
| Remove branding | Plus $295/mo | Pro €35/mo |
| EU-based | Yes (France) | Yes · data in eu-west-1 |
| White-label + sub-accounts | White-label on Plus $295 | Agency €95/mo |
Source: crisp.chat/pricing. checked 8 Jul 2026.
Crisp vs LeadButton — feature by feature
| Feature | Crisp | ⚡ LeadButton |
|---|---|---|
| Together, not instead | ||
| Role | Support platformCrisp wins (support) | Lead capture in front of support |
| Live-chat handoff | is your support inbox | ✓opens Crisp mid-flow |
| Pricing & plans | ||
| Free plan | ✓2 seats · unlimited conversations | ✓20 leads/mo · no credit card |
| Entry paid | Mini $45/mo | €15/moStarter |
| Pricing model | Flat per workspace | Per leadstored at the limit |
| Remove branding | Plus $295/mo | Pro €35/mo |
| Lead capture | ||
| Guided qualifying flows | chatbot/workflows (Essentials+) | ✓ |
| Leads inbox + CSV export | via inbox/CRM | ✓ |
| Signed webhooks (CRM) | via API/integrations | ✓HMAC · Zapier/Make/CRM |
| Capture leads out of hours | bot if configured | ✓WhatsApp + form · scheduling |
| Support power (where Crisp wins) | ||
| Shared team inbox | YesCrisp wins | ✗no support inbox |
| Campaigns & co-browsing | Yes (MagicBrowse)Crisp wins | ✗ |
| Hosting & agency | ||
| EU data hosting | ✓EU company (France) | ✓eu-west-1 |
| Agency: white-label + sub-accounts | white-label on Plus $295 | ✓Agency €95 · 10 sites |
Sources: crisp.chat/pricing. Prices and figures checked 8 Jul 2026. We keep this page current.
Where Crisp is the better choice
No tool wins on everything. Here's where Crisp is genuinely stronger — choose it if that fits you.
Shared team inbox
Multiple agents, one inbox across chat, email and social — a real support desk, which LeadButton deliberately isn't.
Flat per-workspace price
Unlimited conversations at a predictable monthly price — strong for larger support teams.
Campaigns & co-browsing
Proactive messages and live co-browsing (MagicBrowse) — features LeadButton doesn't have.
EU-based with omnichannel inbox
Crisp is a French company and centralises WhatsApp, Instagram and more in one inbox.
Where LeadButton wins
Guided lead flows
Branching questions that qualify the visitor, then hand off to WhatsApp, a form, a call or a booking link — not a bare channel button.
~19 KB widget
Brotli, loaded async, in a Shadow DOM so it can never break your site's CSS (and yours can't break it). Zero impact on Core Web Vitals.
A real lead pipeline
Leads inbox, CSV export and signed webhooks (HMAC-SHA256) to Zapier, Make or any CRM — with a per-lead delivery log.
EU-hosted, GDPR-native
All lead data in the EU (eu-west-1). 🇪🇺 Cookieless analytics as an option.
Honest pricing ladder
Free up to 20 leads/mo, Starter €15, Pro €35 (branding removed), Agency €95 — and over the free limit, leads are stored, not lost.
Agency tier + white-label
10 sites included, +€6/extra, white-label footer and client sub-accounts (viewer/editor per site) — plus drafts-vs-publish safety.
Pricing at three usage points
LeadButton and Crisp are complementary — prices sit side by side for orientation, not as either/or.
Prices exclude VAT. LeadButton annual = 2 months free. Competitor prices: crisp.chat/pricing, checked 8 Jul 2026.
Switching is one snippet swap
No migration — keep Crisp for support conversations and put LeadButton in front with handoff to Crisp. The flow qualifies the visitor and opens Crisp when your team is online; out of hours, WhatsApp and forms capture the lead. One extra snippet.
Crisp alternative — frequently asked
Is LeadButton a Crisp alternative or a complement?
A complement. Keep Crisp for support conversations (shared inbox, campaigns, co-browsing); LeadButton qualifies leads in front with flows and hands qualified visitors into Crisp. In hours to your team, out of hours WhatsApp and forms capture the lead.
Does LeadButton work together with Crisp?
Yes. The live-chat step opens Crisp (or Intercom, Tawk.to, Gleap or Tidio) mid-flow, so a qualified visitor lands seamlessly in your Crisp inbox.
Why put LeadButton in front if Crisp already has a chatbot?
Crisp's chatbot and workflows only arrive from Essentials ($95). LeadButton gives you guided lead flows, lead storage with CSV and signed webhooks, plus capturing leads out of hours — from €15.
Does my EU hosting stay intact?
Yes. Crisp is an EU company; LeadButton stores all lead data in the EU (eu-west-1).
How do I add LeadButton alongside Crisp?
Leave Crisp in place and paste the LeadButton snippet before </body> as well. In the flow, pick the 'Crisp' live-chat step. Live in a few minutes.
Last updated: 2026-07-08
Put LeadButton in front of Crisp
Keep Crisp for support; LeadButton captures and qualifies the leads in front. Free up to 20 leads/mo, no credit card.